Communicating, an imperfect art

In 2013 we have more access to information than at any time in the history of the human race , yet it
increasingly seems we don't or can't manage to deal with it, we hear "I'm catching up on emails" all too
frequently these days.  It seems we have grasped the opportunity to tell people things with perhaps a tad
too much gusto, we see so much that we really don't need to, so many things that we're copied in on
just in case are of little importance.  In todays corporate world everyone is so risk averse and keen to
make sure that everyone knows everything, every email seems to have a huge CC list and with
everyone wanting to reply to all our cloud storage bulges with messages with 5 page "tails".
We try to be proactive and message people giving them what we know they'll want, only then
receive a phone asking for something already in their inbox, its frustrating as hell and makes one want
to send nothing till someone asks. Yeah right, that'll happen :)